![]() Internally, Amazon called the process “Iliad,” a reference to the ancient Greek poem about lengthy siege of Troy during the Trojan war. Getting out of a subscription was often too complicated, and Amazon leadership slowed or rejected changes that would have made canceling easier, the complaint said. ![]() In some cases, consumers were presented with a button to complete their transactions - which didn’t clearly state it would also enroll them in Prime. The FTC said Amazon made it difficult for customers to purchase an item without also subscribing to Prime. District Court for the Western District of Washington, the agency accused Amazon of using deceptive designs, known as “dark patterns,” to deceive consumers into enrolling in Prime, which provides subscribers with perks such as faster shipping for an fee of $139 annually, or $14.99 a month. Puskar)NEW YORK (AP) - Amazon was sued Wednesday by the Federal Trade Commission for allegedly engaging in a yearslong effort to enroll consumers without consent into Amazon Prime and making it difficult for them to cancel their subscriptions. The Federal Trade Commission sued Amazon on Wednesday for what it called a years-long effort to enroll consumers without consent into its Prime program and making it difficult for them to cancel their subscriptions. Business & Finance Click to expand menu.įILE - An Amazon Prime delivery vehicle is seen in downtown Pittsburgh on March 18, 2020.
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